What are the shipping charges? We provide FREE SHIPPING in India on all items listed on the site. For International shipments, the shipping charges are calculated based on your country and total weight of the products in cart.
Can I return a salwar kameez or a lehenga thats stitched to my measurements? Sorry, custom stitched products cannot be returned or exchanged.
What is the estimated delivery time? The estimated delivery time is mentioned on every product page. For International orders, Our estimated shipping time is 7-9 days but mostly we try to ship even quicker, also requested urgent shipping too.
Do you deliver internationally? Yes, we do ship worldwide.
Is there any other charge for International orders? No, there is no additional charge levied by EthnicOutfits.com. However, there may be duty/import/clearance charges based on your destination country Import policies/laws. To know more, kindly check the Import policies/laws for any charges or contact your local courier company.
How do I track the status of my order? We provide you detailed history of your current and past orders. You can check the status of your order from My Account > Order History. History and details of my order. Also you will be intimated through email whenever status of your order changes. For items that are being shipped, we will provide you with a Tracking ID and URL for your shipment by which you can track the delivery on the respective websites of the courier partners. Also you can reach our customer care team to know status of your order.